With the welfare of our employees and our clients very much at the heart of Chase de Vere’s response to the ongoing coronavirus pandemic, and alongside the unequivocal guidance of our government and the healthcare community to ‘stay at home’, with immediate effect, we will not be able to offer in-person client meetings.
I am intensely aware that now, more than at any time in recent memory, clients will be looking to their advisers for assurance and guidance to navigate the financial challenges thrown out by this exceptional situation.
We are here for our clients.
Behind this promise are robust contingency plans to ensure the continued operation of our company and delivery of our services to clients throughout this difficult period.
Telephone and video-based appointments
Whilst we are no longer able to meet in-person, we are perfectly able to advise clients remotely, by telephone and video.
If you have a meeting in the next few weeks, your adviser will contact you to discuss options to in-person meetings.
All members of the Chase de Vere team are able to work effectively and safely from their homes. This has been tested stringently over the last week, with 100 per cent success.
Of course there are things which are beyond our control. One example would be the postal service. Whilst our contingency planning allows for the management of incoming post, disruption in the postal service may result in delayed processing of your instructions.
If you have sent materials by post, or are intending to, you should speak to your adviser about alternative options.
I know that the coming weeks will be filled with uncertainty and so I would like to take this opportunity to thank you for your continued support, even during these worrying times, and to wish you and your loved ones the very best of health.
Chief Executive Officer