HOW TO MAKE A COMPLAINT

Chase de Vere has a complaints procedure for the speedy and efficient resolution of complaints that is available on request.Chase de Vere’s Complaints
Department contact details are:

The Complaints Department

6th Floor
8 Exchange Quay
Salford Quays
Manchester
M5 3EJ

Tel: 0161 848 3498

Email: complaints@chasedevere.co.uk

If you are not happy with the outcome of a complaint
investigation, in most cases you can take your complaint to the
Financial Ombudsman Service (FOS). The FOS are independent and
their job is to consider each case impartially on its own merits
and mediate in the event of a dispute between clients and financial
firms.

The Financial Ombudsman Service can be contacted
at:

Financial Ombudsman Service
Exchange Tower
London
E14 9SR

Tel: 0800 0234567

http://www.financial-ombudsman.org.uk/

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